Financial adjustment
Link the credit to eligible lines on the original invoice.
Keep refunds and sale adjustments in context.
| Original line | Return quantity | Credit value |
|---|---|---|
| Notebook · 2 sold | 1 unit | ₹120 |
| Reason | Customer return | Recorded |
| Stock disposition | Inspect item | Pending |
A financial credit and a stock return are distinct decisions.
| Record | Value | Effect |
|---|---|---|
| Original invoice | ₹240 | 2 notebooks |
| Applied credit | ₹120 | 1 notebook |
| Invoice after credit | ₹120 | Before receipts |
Only accepted saleable returns restore available stock.
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Link a return to the source invoice, record the reason and distinguish stock returned from a financial adjustment.
Link the credit to eligible lines on the original invoice.
Inspect the item before restoring it to saleable stock.
It should not. A damaged return can require a financial adjustment without a saleable-stock increase.